Please arrive at least 15 minutes before departure time.
All cancellations received more than 7 days prior to the trip date will get a full deposit refund.
Cancellations received 7 days or less prior to the trip date will receive a 50% deposit refund. No refunds will be given to customers who do not show up on the day of the trip.
Weather cancellations are under the captain's discretion. If the charter company or the captain cancels the trip due to bad weather, mechanical problems, or whatever issue, the customer will get a full refund or reschedule if possible.
The charter does not refund sea sickness issues. Should you decide to cut short the trip because of sea sickness, you will still be charged in full. If you are prone to motion sickness, we suggest you take a sea sick pill 1-hour to 30-min before the trip.
As required by U.A.E. Coast Guard, all guests MUST bring their VALID EMIRATES I.D. or ORIGINAL PASSPORT. If you are tourist/visitor, please bring your ORIGINAL PASSPORT with U.A.E. VISIT or TOURIST VISA paper. Non-compliance may lead to the disruption/cancellation of your trip. Should guest(s) fail to bring the necessary identification, the captain/charter will not be responsible if the trip is disrupted/cancelled.